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Análise Crítica da Pesquisa em Comportamento Informacional Segundo as Demandas da Empresa Intensiva em Conhecimento
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Palavras-chave

Comportamento informacional. Gestão da informação. Trabalhador da informação. Trabalhador do conhecimento

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DE SORDI, José Osvaldo; AZEVEDO, Marcia Carvalho de; MEIRELES, Manuel. Análise Crítica da Pesquisa em Comportamento Informacional Segundo as Demandas da Empresa Intensiva em Conhecimento. RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação, Campinas, SP, v. 13, n. 3, p. 504–525, 2015. DOI: 10.20396/rdbci.v13i3.8635775. Disponível em: https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8635775. Acesso em: 25 abr. 2024.

Resumo

Empresas que fazem uso intensivo do recurso conhecimento (knowledge intensive firms ou KIF) demandam processo de gestão da informação abrangente e complexo, incluindo, por exemplo, atividades de aprendizagem e criação. Os modelos de comportamento informacional originários da Ciência da Informação, mais difundidos e utilizados para gestão da informação nas organizações,voltam-se a interesses pontuais do contexto das bibliotecas, como busca e seleção de informação. Esta pesquisa analisa as pesquisas científicas contemporâneas em comportamento informacional, verificando diversidade e integração dos comportamentos abordados com relação às atividades demandadas pelos processos de gestão da informação. Evidencia-se a carência de pesquisas científicas que analisem os comportamentos informacionais de forma ampla, diversificada e integrada, segundo as demandas do processo de gestão da informação praticado nas KIF. Além de apresentar essa lacuna/oportunidade para pesquisas científicas, apresenta-se um quadro descritivo dos conjuntos e subconjuntos de comportamentos informacionais que podem ser aplicados em modelos direcionados às KIF.

https://doi.org/10.20396/rdbci.v13i3.8635775
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