Carvalho, Sandra Maria Souza de, Marcelo Calderari Miguel, and Ana Claudia Borges Campos. “Enjoy Your Passage and Journey for the World of Reading: An Analysis of the Transcol Libraries of Vila Velha through the Servqual Tool”. RDBCI: Digital Journal of Library and Information Science 16, no. 3 (June 14, 2018): 408–426. Accessed July 17, 2024. https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8651239.