Giviani, Thatiane Aparecida de Lima, and Ana Rita Tiradentes Terra Argoud. “Business Processes Management: A Study from Library Integrated System of São Carlos”. RDBCI: Digital Journal of Library and Information Science 13, no. 3 (September 25, 2015): 526–545. Accessed July 17, 2024. https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8635782.