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Inovações tecnológicas e organizacionais nos serviços intensivos em conhecimento no Brasil
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Palavras-chave

Serviços intensivos em conhecimento
Inovações tecnológicas
Inovações organizacionais
Pesquisa de Inovação
PINTEC

Como Citar

TEIXEIRA, André Luiz da Silva; OLIVEIRA, Vanessa Criscuolo Parreiras de; MENDES, Philipe Scherrer; LOPES, Daniel Paulino Teixeira; RAPINI, Márcia Siqueira. Inovações tecnológicas e organizacionais nos serviços intensivos em conhecimento no Brasil. Revista Brasileira de Inovação, Campinas, SP, v. 20, n. 00, p. e021002, 2021. DOI: 10.20396/rbi.v20i00.8656133. Disponível em: https://periodicos.sbu.unicamp.br/ojs/index.php/rbi/article/view/8656133. Acesso em: 3 dez. 2024.

Resumo

O presente artigo tem como objetivo analisar empiricamente a relação entre inovações tecnológicas (IT) e organizacionais (IO) nas empresas brasileiras dos Serviços Intensivos em Conhecimento (SICs), discutindo seus diferentes determinantes, persistência e uma possível relação de mão-dupla entre esses dois tipos de inovações. Foram analisadas 595 empresas presentes na Pesquisa de Inovação e Pesquisa Anual de Serviços no período 2009 a 2014. Os resultados revelam uma influência cruzada entre IO e IT: as IO internas são induzidas pelas IT de produto prévias enquanto aquelas induzem IT de processo. Também se observam efeitos cumulativos para esses três tipos de inovações, com maior importância para a IT de produto. Ademais, encontra-se que diferentes inovações são favorecidas por diferentes características organizacionais e esforços inovativos, identificando um papel limitado dos esforços em P&D interno.

https://doi.org/10.20396/rbi.v20i00.8656133
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