Keywords
Technological information
Zotero
How to Cite
Abstract
In early 2000, the literature reported the impossibility of finding and using software for the collaboration
and sharing through the Internet to support the practice of Competitive Inteligence (CI) in all of its cycle's
phases. However, there is software which can be applied in various phases. Nonetheless, the software lack
when it comes to activities realized during the phases of collection and analyses which required human
reading of documents. Generally, the software is not able to analyze purely qualitative data in the cycle
phases of CI. Because of this, it is important to study the ones which have a collaborative nature and
understand how effective they can be for CI. This article reports a survey of software which potentially can
aid in the works of CI, its selection by the NIT/Materiais from the UFSCar (São Carlos Federal University)
and the application of the software Zotero by collectors and analysts. To evaluate Zotero, an experiment
simulating a project of CI was carried out with the use of the software and without it. The simulation had
the participation of two groups from different locations which communicated only through the Internet. The
results confirmed that the software Zotero effectively aided the collectors and analysts in their activities.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c) 2012 Jandira Ferreira de Jesus Rossi, Luis Carlos Passarini, Leandro Innocentini Lopes de Faria
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