Information professionals and the knowledge mapping in organizations: KPMG Brazil case

Abstract

Analysis and description of the information management in the processes of Knowledge Management at KPMG Brazil, with an emphasis on the mapping of tacit and explicit knowledge, as well as making available and sharing the mapped information by means of the Intranet, which is an information technology facilitator for the information professional. It concludes that information professionals have potential to lead and manage processes of knowledge mapping in organizations, mainly due to the expertise inherent to their professional education, related to the location, organization, structure, and availability of data and information that will later be transformed into knowledge. Another positive conclusion refers to the use of information technology, in this specific case, the Intranet, as an ally to the librarian´s work.