From organization to information retrieval: a proposal for a user-centered information storage and retrieval system model.

Abstract

Introduction: The effective performance of an Information Retrieval System depends on the quality with which the organization of information is performed, which will imply a retrieval of the most relevant and pertinent information, since these procedures are conditioned to each other, creating a bridge between input and output of information. Objective: To evaluate the impact of the exhaustiveness and specificity variables and the recall and precision measures, as well as the concepts of relevance and pertinence, in Information Retrieval Systems. Methodology: It is characterized as a descriptive and exploratory study, based on a narrative literature review aiming to present the different concepts, their converging and divergent points. Results: As a contribution, we present a proposal for a flow for an Information Storage and Retrieval System, centered on the user, bringing together several aspects related to measures of recall and precision, of relevance and pertinence. Conclusion: It is considered as the final contribution of this study to highlight the importance of a systemic view, in which all elements of an Information Storage and Retrieval System are in interrelation, having the user as the main element; and present the fundamental activities that are important for the training of professionals able to build consistent Systems.